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Multi User Management — Give Your Team the Right Access, Nothing More

Rajan owns a wholesale electronics shop in Hyderabad. Twelve years in business, good turnover, six employees. Every quarter, his accountant prepares a report and hands it over. Rajan spends twenty minutes reading it, understands maybe half of it, and files it away. Three months later the next one arrives.

In between those reports? Rajan has no idea whether his business is growing or shrinking. He knows his busy days from his slow days. He knows which products move fast because he orders them often. But actual numbers — actual data — he sees four times a year, three months late.

Most Indian small business owners run their business on instinct. Not because they want to — but because getting real data from their software requires either accounting knowledge they don’t have or a CA visit they’re waiting for. The reports that exist are either too complicated to read or too simple to be useful.

Deepak owns a medical distribution business in Nagpur. Six people in the office. One handles billing. One manages purchases. One tracks stock. His accountant visits twice a month. And Deepak himself checks everything from home in the evenings.

For two years, all six of them used the same login. Same username, same password. Everyone could see everything — pricing, margins, supplier rates, financial reports. One evening, Deepak discovered his billing staff had been changing product prices on invoices without telling him. Not out of malice — they just didn’t know they shouldn’t. The system let them, so they did.

That’s the problem with software that wasn’t built for teams. One login for everyone creates confusion, security risks, and accountability gaps. You can’t tell who made a change. You can’t restrict what your billing staff sees. Your CA has the same access as your data entry person. And the moment something goes wrong — a deleted entry, a changed price, an invoice that doesn’t look right — you have no way of knowing who did it or when.

Deepak owns a medical distribution business in Nagpur. Six people in the office. One handles billing. One manages purchases. One tracks stock. His accountant visits twice a month. And Deepak himself checks everything from home in the evenings.

For two years, all six of them used the same login. Same username, same password. Everyone could see everything — pricing, margins, supplier rates, financial reports. One evening, Deepak discovered his billing staff had been changing product prices on invoices without telling him. Not out of malice — they just didn’t know they shouldn’t. The system let them, so they did.

That’s the problem with software that wasn’t built for teams. One login for everyone creates confusion, security risks, and accountability gaps. You can’t tell who made a change. You can’t restrict what your billing staff sees. Your CA has the same access as your data entry person. And the moment something goes wrong — a deleted entry, a changed price, an invoice that doesn’t look right — you have no way of knowing who did it or when.

Multi user management solves all of this. Not by adding complexity — by adding control. Each person on your team gets their own login with access to exactly what their job requires and nothing beyond that. Your billing staff raises invoices. Your CA reviews reports. Your stock manager updates inventory. You see everything. And every action by every user is logged, timestamped, and permanently recorded.

Accountune’s business reports give you exactly this — clear, real-time data about your business in a format any shop owner can read and use.

laptop
laptop

Access Control Built for How Indian Small Businesses Are Actually Structured

Most multi-user systems are built for corporate environments — IT departments assigning roles, HR managing access, system administrators handling permissions. That’s not how a small business in India works.

In a small business, the owner is also the manager, sometimes the buyer, occasionally the delivery person. The billing staff member is twenty-two years old and joined three months ago. The accountant comes in twice a month. A trusted senior staff member handles purchases. The owner’s family member helps during peak season.

Accountune’s multi user management is built for this reality. Setting up a new user takes two minutes. Assigning permissions takes another two. You don’t need a technical background to decide what your billing person should and shouldn’t see. The roles are named in plain language — billing, inventory, reports, accounts — and you tick what applies. The system handles the rest.

When someone joins, they’re set up in minutes. When someone leaves, one click removes their access permanently. No shared passwords to change. No wondering who knows what. Clean, simple, in your control at all times.

Accountune’s reports are built around the questions a business owner actually asks. Not “what is my accounts receivable ageing analysis” — but “who hasn’t paid me and for how long?” Not “what is my inventory valuation by FIFO method” — but “which products am I running low on and which ones have been sitting on my shelf for three months?”

The numbers are the same. The presentation is completely different. When a report answers a real question in plain language, you actually read it. When you read it, you make better decisions. When you make better decisions, the business improves. That’s the point of reports — and it’s what most software misses entirely.

Multi User Accounting Software India — Accountune
Multi-User Access — All Plans Included

Multi-User Accounting Software
India — One Team. One Platform.

Give every team member exactly the access they need. Track every action. Stay in full control — even when you're not at the shop.

5 Users on Pro Plan
100% Every Action Logged
2 Min To Add a New User
₹799 Starting / Year

10 Features That Give You Complete Control

Every team member gets exactly the access they need. Every action is tracked. Your data stays secure — even as your team grows.

🔐

Individual User Logins

Each team member gets their own email and password. Every action is linked to the person who did it.

🛡️

Role-Based Permissions

Define exactly what each user can access — billing, inventory, accounts, or full admin.

📋

Activity Log — Audit Trail

Every action permanently recorded. Who did what, when, with old and new values shown.

📊

Owner Dashboard

Sales, collections, stock alerts, and staff activity — all in one consolidated view on your phone.

👨‍💼

CA and Accountant Access

Remote CA login for reports and GSTR data — without sharing your admin password.

🧾

Billing Staff Restrictions

Counter staff sees only billing — no profit margins, no purchase costs, no financial data.

📦

Inventory Manager Role

Full stock control — receive, update, batch tracking, expiry — without financial access.

📈

User-Wise Performance

Track invoices raised, average order value, and discount patterns per staff member.

☁️

Remote Access — Real-Time Sync

All users work simultaneously from any location. Changes sync instantly across every device.

⚙️

Easy User Management — Add, Edit, Remove in 2 Minutes

New user setup in 2 minutes. One-click deactivation on exit — instant access removal. No shared passwords to manage.

Team — User Access Levels
Vikas Sharma — OwnerAdmin
Riya — Counter StaffBilling
Rakesh — WarehouseInventory
CA Mehta — AccountantCA Access
Ankit — ManagerBilling
01 — Individual Logins

Every Person Gets Their Own Login — No More Shared Passwords

Shared passwords are a security problem that most small businesses accept because setting up individual logins feels complicated. It isn't — not in Accountune. Each user gets their own email and password. When an entry is made, the system knows who made it. When an invoice is edited, you see exactly who changed it and when.

  • Every team member gets their own login credentials
  • Every action permanently linked to the person who did it
  • "Who changed this?" always has a clear, instant answer
  • Login from any device — phone, tablet, or laptop
Access by Role — What Each User Sees
Create Invoice✓ Billing
View Profit & Loss ReportAdmin Only
Update Stock & Inventory✓ Inventory
Download GSTR-1 Report✓ CA
Change Product PriceAdmin Only
See Supplier Payment TermsAdmin Only
02 — Role Permissions

Everyone Sees Only What They Need to Do Their Job

Your billing counter staff needs to raise invoices and record payments — they don't need to see your profit margins or change product pricing. Your stock manager needs to update inventory — they don't need customer account balances. Accountune's role-based permissions let you define exactly what each user can access.

  • Billing — invoices, payments, customer outstanding only
  • Inventory — stock, purchases, alerts — no financial data
  • CA — reports, GSTR data, ledgers — nothing else
  • Admin — full access to everything in the system
Activity Log — Live Feed
Riya created Invoice #1847 — ₹12,40010:23 AM
Ankit changed price: ₹450 → ₹50011:04 AM
CA Mehta downloaded GSTR-12:17 PM
Rakesh received 200 units — Item 423:45 PM
Riya deleted entry — Invoice #1832⚠ Flagged
03 — Activity Log

Complete Audit Trail — Every Action, Every User, Forever

Every action in Accountune is permanently recorded. Who created which invoice, at what time. Who edited a product price and what the old and new values were. Who deleted an entry. Who downloaded a financial report. This log cannot be deleted or modified by anyone — not staff, not admin, not anyone.

  • Every action logged — create, edit, delete, download
  • Timestamps and user identity on every single entry
  • Old vs new values shown whenever anything changes
  • Permanent and tamper-proof — nobody can alter it
💡

The Hidden Cost of Shared Logins — And What Changes When You Fix It

When three billing staff share one password, you cannot know who raised a particular invoice, who applied a discount, or who deleted a record. When something goes wrong — and eventually it does — there is no way to trace it. Accountune's individual login system doesn't just fix this problem — it changes how your team operates. When people know their actions are tracked and logged, they work more carefully. Fewer errors. Fewer "I didn't do that" situations. A team that is accountable to a system works more professionally than one that isn't.

Simple Plans. Full Multi-User Access.

Every plan includes CA access, role-based permissions, activity log, and remote access. Choose based on team size.

Lite

₹799
per year
1 User

Solo owner or single billing. Full GST billing, inventory, GSTR reports, and CA access included.

Get Started →
Most Popular

Growth

₹1,849
per year
2 Users

Owner + billing staff or stock manager. E-invoicing IRN, 2000 invoices, 300 E-Way Bills included.

Start Free Trial →

Pro

₹4,490
per year
5 Users

Full team — billing staff, stock manager, manager, CA. 10,000 invoices, priority support.

Get Started →
4-Day Free Trial — No Credit Card

Give Every Team Member the Right Access.
Keep Full Control for Yourself.

12,000+ Indian businesses use Accountune daily. Add your first extra user in 2 minutes. Try free for 4 days.

4-day free trial · Full multi-user access · Plans from ₹799/year · Cancel anytime
Multi User Accounting Software India — Accountune

These team access problems are silently costing you
money, trust, and control in your
business every single month

Vikas runs a wholesale electronics shop in Pune with four billing staff, a warehouse manager, and a CA who visits monthly. Everyone shared one password. No one knew who changed what. Money went missing from the system without a trace. Here is exactly what changed when he moved to Accountune's multi-user access.

✕  The Problem ✓  How Accountune Solves It
🔑

Everyone shares one password — and nobody knows who did what

Three billing staff. One login. One password on a sticky note near the counter. When an invoice disappears, when a discount gets applied that should not have been, when a customer record is changed — there is no way to know who did it. You cannot hold anyone accountable because there is no record of who was logged in. And when you ask, everyone says it wasn't them. This is not a trust problem — it is a system problem.

Every team member gets their own login — every action is permanently linked to them

In Accountune, each user gets their own email and password. Their session is theirs alone. When an invoice is created, the system records who created it. When a price is changed, it records who changed it and what the old value was. When a record is deleted, it records who deleted it. There are no more unanswerable "who did this?" moments. The answer is always there — instantly.

✓ Individual logins — every action linked to one person
👁️

Billing staff can see your profit margins, purchase costs, and supplier terms

Your counter person raises invoices — that is their job. But with shared access, they can also see your product purchase prices, gross margins, supplier payment terms, and full financial reports. That information does not belong with temporary billing staff. It is sensitive business data that walks out the door every time an employee leaves — and often before they leave. In a business with regular staff turnover, this is a real and repeated risk.

Role-based permissions — billing staff sees only what they need to do their job

Accountune's billing staff role gives counter staff access to the billing screen, customer list, and product catalogue — exactly what they need. They cannot see purchase prices, profit margins, supplier accounts, or any financial report. Your sensitive business data stays with you — not with whoever is currently behind the counter. As staff changes, access changes — instantly, with one click.

✓ Billing role — no financial data visible to counter staff
📋

Something went wrong in the accounts — and there is no way to trace it

An invoice was edited after it was raised. A stock entry does not match the purchase. A payment was recorded but the amount does not add up. You ask your team. Nobody admits to anything. Without an audit trail, you cannot prove what happened, when it happened, or who was responsible. Every month, small discrepancies like this silently erode your books — and without a log, they are impossible to investigate or prevent.

Complete activity log — every action, every user, permanently recorded

Every action in Accountune is permanently recorded in the activity log. Who created which invoice. Who changed a product price — and what the old value was. Who deleted an entry. Who downloaded a financial report and when. This log cannot be modified or deleted by anyone — not staff, not admin. When something does not add up, the answer is in the log — searchable, clear, and exact. Most businesses never need to use it. The fact that it exists changes how carefully staff work.

✓ Permanent audit log — tamper-proof, searchable, always there
👨‍💼

Your CA needs data every month — and getting it to them takes hours

Every month before the 11th, your CA calls asking for sales data, purchase records, and GSTR summaries. You export something, WhatsApp it across, follow up, clarify. Or worse — you share your admin password so they can log in directly and see everything, including things they do not need to see. This coordination wastes your time every month. And sharing your admin login is a security risk you should not have to take.

Dedicated CA login — remote access to reports and GSTR data, nothing else

Accountune has a built-in CA access role. Your accountant gets their own login with access to financial reports, GSTR-1 and GSTR-3B data, ledgers, and adjustment entries. They log in from their office. They download what they need. They file on time. You do nothing — no file sharing, no WhatsApp exports, no sharing your admin password. When your CA changes, you revoke their access with one click. Clean, secure, and zero effort from your side every month.

✓ CA remote login — GSTR data downloadable directly
🚪

A staff member left last month — and they might still have access to your system

Staff come and go. When someone leaves a shared-login business, you should change the password. But you forget. Or you change it and forget to tell the rest of the team. Or you think someone else changed it but they did not. Your former billing staff — who left on bad terms three weeks ago — may still be able to log into your system, see your customer list, your pricing, your outstanding accounts. With shared logins, you have no way to know.

One-click deactivation — ex-staff lose access instantly, no password changes needed

In Accountune, every user has their own login. When a staff member leaves, you deactivate their account with one click. They lose access instantly — no password changes, no risk of continued access, no uncertainty. The rest of your team is not affected. Their own logins continue working exactly as before. Adding a new team member takes two minutes. For businesses where staff changes happen regularly — which is most small businesses in India — this is not a nice-to-have. It is basic security that shared logins simply cannot provide.

✓ One-click deactivation — instant access removal on exit
📊

You have no idea how your billing team is performing — unless you are physically there

Who is raising more invoices? Who is applying discounts they should not be? Is one counter person consistently slower than another? Are there patterns in errors or deletions tied to a specific user? Without user-level data, all of these questions are unanswerable. You manage your team based on what you observe when you are present — which means when you are not there, you are effectively managing nothing.

User-wise performance data — manage your team from your phone, wherever you are

Accountune lets you filter reports and activity by individual user. See how many invoices each staff member raised today, their average order value, and whether anyone is applying unusual discounts. The owner dashboard shows recent team activity so you always know what is happening in your shop — even when you are at a supplier meeting or checking from home at 9 PM. Real management requires real data. Accountune gives you that data without any extra effort from your team.

✓ User-wise reports — manage your team from anywhere
12K+ Indian businesses using Accountune daily
5+ Users per business on Pro plan
4.9 Average rating from verified business owners
₹799 Starting price — per year, not per month
"

Most Indian small business owners run their business on trust — a single shared password, no record of who did what, no way to verify what happened when they were not there. This works until it does not. Multi-user access is not about distrust. It is about building a business that does not depend entirely on your physical presence to function correctly. When every team member has their own login, when every action is logged, when permissions are clear — your business becomes a system, not just a collection of people doing their best.

Accountune Product Team
Based on feedback from 12,000+ small business owners across India
✓ Based on real user feedback
Start Free Trial — Try Multi-User Access for 4 Days 4-day free trial  ·  Full multi-user access included  ·  No credit card needed  ·  Plans start at ₹799/year

Why Business Choose Accountune Over Other Billing Software

See how Accountune compares with other people billings and accounting tools

Made For Every Type Of Business — Accountune

What Makes Accountune Different

Expert guidance to ensure accurate, compliant, and hassle-free GST billing.

Built For Indian GST

Faster Billing, Fewer Mistakes

Simple For Non - Accountants

Complete Financial Report

All In One Business Management

Collaborate Securily With Your Team

Secure Cloud Backup

Make Data – Driven Decisions

Easy To Personalize

Improved Cash Flows

Smart Inventory

Your Data Is Always Safe & Accesseble

Why Business Owners Love Accountune Multi-User Access
10 Features — All Plans Included

Why Business Owners Love Accountune Multi-User Access

Stop running your business on trust and shared passwords. Give every team member exactly the access they need — and keep full control for yourself, from anywhere.

01
Every Team Member Gets Their Own Login
No more shared passwords on sticky notes near the counter. Each user gets their own email and password. Their session is theirs alone. When an action is taken, the system knows exactly who did it — instantly, permanently, without any guesswork.
🔐 Individual Logins
02
Billing Staff Sees Only What They Need
Counter staff gets access to billing, customer list, and product catalogue — nothing else. No profit margins, no purchase costs, no financial reports. Sensitive business data stays with you — not with whoever is currently behind the counter. Safe for high staff turnover.
🛡️ Role Permissions
03
Every Action Permanently Logged
Who created which invoice. Who changed a product price — and what the old value was. Who deleted an entry. Who downloaded a report. This log cannot be deleted or modified by anyone. When something does not add up, the answer is always in the log — clear and exact.
📋 Activity Log
04
Owner Dashboard — Your Business at 9 PM from Home
Today's sales, outstanding collections, stock alerts, and recent staff activity — all in one screen on your phone. You do not need to be at the shop to know what is happening. Check from home, from a supplier meeting, or while travelling. Your business is always in your pocket.
📊 Owner Dashboard
05
CA Logs In Remotely — No Files to Send
Your accountant gets their own login — access to financial reports, GSTR-1 and GSTR-3B data, and ledgers. They log in from their office and download what they need directly. No WhatsApp exports, no file preparation, no sharing your admin password. Zero effort from your side every month.
👨‍💼 CA Remote Login
06
Stock Manager Gets Full Inventory Access — Nothing Else
Your warehouse person gets complete access to stock in, stock out, purchase receipts, batch tracking, and expiry alerts — without seeing billing, accounts, or financial reports. Especially important for medical stores and pharma distributors where stock and financial data must stay separate.
📦 Inventory Role
07
See How Each Staff Member Is Performing
How many invoices did each person raise today? What is their average order value? Is anyone applying unusual discounts? Filter reports by user to see individual performance — catch problems early, support good performers, and manage your team on real data instead of gut feeling.
📈 User Performance
08
One-Click Deactivation When Staff Leaves
Staff member resigned? Deactivate their account with one click. They lose access instantly — no password changes needed, no risk of continued access. The rest of your team is not affected. For businesses where staff changes happen regularly, this single feature is more valuable than it sounds.
⚙️ Instant Deactivation
09
All Users Work in Real-Time — From Anywhere
Billing staff at the counter, stock manager at the warehouse, CA at their office — all working simultaneously, all seeing the same live data. An invoice raised at the counter updates stock instantly. A purchase recorded at the warehouse reflects in billing immediately. No end-of-day syncing needed.
☁️ Real-Time Sync
10
Add a New User in 2 Minutes
New team member? Enter their name, email, phone, assign their role, set a password — they can log in immediately. No IT setup, no waiting, no configuration. Two minutes and they are in. For a growing business adding staff regularly, this speed and simplicity makes multi-user access something you actually use — not something you avoid.
👥 Easy Setup

Advanced Module to Scale Your Business

Expert guidance to ensure accurate, compliant, and hassle-free GST billing.

Why Business Owners Choose Accountune Multi-User Access
Multi-User Access — All Plans

Why Business Owners
Choose Accountune Multi-User

Stop running your business on shared passwords and gut feeling. Give every team member exactly the access they need — and keep full control for yourself, from anywhere, at any time.

Individual logins for every user — every action permanently tracked
Billing staff sees only billing — no profit margins, no financial data
CA remote login — GSTR data downloaded directly, no file sharing
Up to 5 users on Pro plan — all from ₹799/year, no hidden charges
Start Free Trial — Try Multi-User Free
Built for Indian small business teams
Individual logins, role-based permissions, CA access, activity log — all designed around how Indian shop owners actually manage their teams. Not a complex enterprise tool. Built specifically for kirana stores, wholesale businesses, medical shops, and MSMEs with 1 to 10 staff.
All 10 access features in one platform
Individual logins, role permissions, activity log, owner dashboard, CA access, billing role, inventory role, user performance tracking, real-time sync, and easy user management — all included. No separate tools, no extra cost, no configuration headaches.
No IT knowledge needed to set up
Adding a new user takes two minutes — enter name, email, phone, assign role, done. One-click deactivation when someone leaves. No server setup, no IT support, no complex configuration. Any business owner can manage their team access directly from the Accountune dashboard.
Every user syncs in real time — from anywhere
Billing staff at the counter, warehouse manager at the godown, CA at their office — all working simultaneously on the same live data. Every entry syncs instantly across every device. You check from your phone at home and see exactly what your team did today, right now.

Everything Your Business Needs In One Platform

Expert guidance to ensure accurate, compliant, and hassle-free GST billing.

Simple Affordable Pricing

Expert guidance to ensure accurate, compliant, and hassle-free GST billing.

LITE BUSINESS

Ideal for individuals who need quick access to basic features.

₹799 / year

GROWTH

Ideal for individuals who who need advanced features and tools for client work.

₹1,849 / year

PRO BUSINESS

Ideal for businesses who need personalized services and security for large teams.

₹4490 / year

Multi-User Accounting Software FAQ — Accountune
Frequently Asked Questions

Everything You Want to Know About
Accountune Multi-User Access

Answers to questions asked by 12,000+ Indian business owners about team logins, role permissions, activity logs, CA access, and data security.

Browse by topic

Still have a question? Our team replies fast.

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All Questions 27 questions
01What is multi user management in accounting software?
Multi user management means multiple people can use the same accounting software simultaneously, each with their own login and specific permissions. Instead of one shared login that everyone uses, each team member has individual access to only the parts of the software their job requires. This creates accountability, protects sensitive data, and prevents accidental or unauthorised changes.
02How many users can I add to Accountune?
This depends on your plan. The Growth plan supports 2 users, the Pro Business plan supports 5 users. For larger teams, contact the Accountune team to discuss your requirements. Each plan includes full role-based permissions and activity logging for all users.
03Can different users work at the same time?
Yes. Multiple users can be logged in and working simultaneously from different devices and locations. Data syncs in real time — an invoice raised by one user is immediately visible to others with appropriate access. There is no conflict or data loss from simultaneous usage.
04Is multi user management complicated to set up?
No. Adding a new user takes about two minutes — enter name, email, role, and password. Role assignment is done by selecting access categories in plain language. No technical background or IT support is required. The entire team can be set up in under 30 minutes.
05What happens to the data if a user account is deleted?
The user's account is deactivated and they lose access immediately. All transactions and entries made by that user remain in the system — nothing is deleted. The activity log retains their complete history permanently. Your business data is never affected by user account changes.
06What roles are available in Accountune?
Predefined roles include Admin (full access), Billing Staff (invoicing and payment recording), Inventory Manager (stock management), Accountant/CA (financial reports and GST data), and Viewer (read-only access). Custom roles can also be created with specific permissions selected for each access category.
07Can I customise permissions beyond the predefined roles?
Yes. You can create custom roles by selecting specific permissions from each module — billing, inventory, reports, accounts, settings. Useful if your team structure doesn't fit standard role definitions. Permissions can be updated at any time and take effect on the user's next login.
08Can I restrict a billing staff member from changing prices?
Yes. Price modification can be disabled for billing staff roles while keeping invoice creation enabled. Staff can raise invoices at set prices but cannot change the underlying pricing. This prevents unauthorised discounts and protects your pricing structure even when you are not at the counter.
09Can I give a user access to only one branch or location?
Location-based access depends on your plan and setup. Contact the Accountune support team for specific multi-location access configuration. Multi-branch businesses can restrict users to their relevant location's data.
10Can I change a user's role after they've been set up?
Yes. Role and permissions can be updated at any time from the user management section. Changes take effect immediately from the next time the user logs in. No re-setup or new account creation is needed when a staff member's responsibilities change.
11What does the activity log record?
Every action performed by every user — invoice creation, invoice editing, payment recording, stock updates, report downloads, login times, setting changes, and deletions. Each entry shows the user name, action performed, date and time, and relevant transaction details including old and new values when something is changed.
12Can staff members see the activity log?
Only users with Admin access can view the full activity log. Staff members cannot see the log or know what's being recorded about their activity. This ensures the log remains an objective and uninfluenced audit trail for the business owner.
13Can entries in the activity log be deleted or modified?
No. The activity log is permanent and cannot be edited or deleted by anyone — including the account owner and admin. This ensures it is a completely reliable and tamper-proof audit trail. What is recorded stays recorded.
14How far back does the activity log go?
From the first day you started using Accountune. There is no time limit on activity log history. Every action since your first entry is stored and searchable. You can review activity from months or years ago with the same detail as recent entries.
15Can I filter the activity log by user or by date?
Yes. You can filter by specific user, date range, or action type. Useful for investigating a specific incident — for example, who edited a particular invoice — or reviewing all activity by a specific team member over a defined period.
16How do I give my CA access to Accountune?
Create a user account for your CA with the Accountant role. They receive login credentials and can access financial reports, GST data, and ledgers remotely from their office. You control exactly what they can and cannot do — no sharing of your admin password required.
17Can my CA make journal entries without full admin access?
Yes. The Accountant role can be configured to allow journal entries and accounting adjustments without giving access to billing, inventory, or sensitive business settings. Your CA gets what they need to do their job — nothing more.
18What if my CA changes — how do I update access?
Deactivate the old CA's account with one click — they lose access immediately. Create a new account for the replacement CA. The transition takes five minutes and is completely secure. No need to change passwords or worry about continued access from the previous CA.
19Can my CA access Accountune from their own office?
Yes. Accountune is fully cloud-based and accessible from any device with internet. Your CA can log in from their office, review your books, download GSTR-1 and GSTR-3B reports, and make any necessary entries — without visiting your premises or you needing to send any files.
20Is each user's login secure?
Yes. Individual logins use encrypted passwords stored securely. Two-factor authentication is available for additional security. Each session is tracked and logged separately — including the device type and IP address used for each login.
21What happens if a staff member forgets their password?
The admin can reset any user's password directly from the user management section. The staff member doesn't need to contact support — the owner or admin handles it instantly. Password resets are logged in the activity log for security tracking.
22Can I see which device a user logged in from?
Yes. The activity log records the device type and IP address for each login. Useful for identifying unusual access — for example, a login from an unexpected location or device outside business hours.
23Is my business data safe if a staff member's phone is lost?
Yes. Accountune's data is stored on secure cloud servers — not on the device itself. If a staff member's phone is lost or stolen, deactivate their account immediately. No business data is stored on the device and no further access is possible from that moment.
24Can users access Accountune on mobile?
Yes. Each user can log in on the Accountune mobile app with their individual credentials on Android and iOS. Their role permissions on mobile are identical to desktop — a billing staff member sees only billing on mobile, just as on a laptop.
25Can I see who is currently logged in?
Active session information is available to admin users — you can see which users are currently logged in and from which device. Useful for monitoring during peak billing hours or investigating unusual activity.
26Does multi user access work offline?
Each user can work offline on their device. Data syncs when internet is restored. Simultaneous offline work by multiple users syncs cleanly without conflicts when connectivity returns. This is especially useful for businesses in areas with intermittent internet.
27Is multi user access available on all plans?
User limits vary by plan — the Lite plan is single user, Growth supports 2 users, and Pro Business supports 5 users. All plans with multi user access include full role-based permissions, activity logging, and CA remote access at no extra charge.
28Is there a free trial that includes multi user setup?
Yes. The 4-day free trial gives you complete access including multi user management. You can set up your team, test role permissions, and check the activity log during the trial. No credit card required — just sign up and start.
29Can I add more users by upgrading my plan?
Yes. Upgrading to a higher plan increases your user limit immediately. Contact the Accountune team if you need more users than the highest standard plan supports. All existing data, settings, and activity logs are preserved when you upgrade.
5 Users on Pro Plan
Real Time Activity Log Updates
₹799 Starting / Year
4-Day Free Trial

Try Multi-User Access Free — 4 Days, No Credit Card

Set up your team, test role permissions, and see the activity log — full access during the trial.