Refund Policy

Monthly Subscriptions

Refunds are not provided for monthly subscription payments once processed. To avoid next month's charge, cancel before the renewal date.

Annual Subscriptions

Full refunds may be requested within 3 days of initial purchase. After 3 days, refunds become unavailable, though software access continues through the subscription period.

Eligible Refund Conditions

Refunds may be granted when:

• Upgrading subscriptions (users, credits, add-ons)—refund eligibility based on original purchase date, within 3 days
• Charged after cancellation
• Charged multiple times for same subscription
• Technical issues unresolved by support within reasonable timeframe

Not Eligible For Refunds

• Change of mind or accidental purchases
• Failure to use software
• Compatibility issues not discussed with support

How to Request a Refund

Contact support at Info@accountune.com within eligible timeframe with: full name, registered mobile number, subscription ID/invoice number, and refund reason. Response within 5 business days.

Payment Processing

Approved refunds return to original payment method within 5–10 business days.

Third-Party Payments

Third-party platform subscriptions require contacting that platform directly for refunds.

Account Termination

No refunds issued for accounts terminated due to Terms of Service violations.